Purchase of goods with VIDENOV card and conditions for participation in the program

1/ Any client of the site, who meets the following specified criteria, can become a holder of the “Videnov card”.

1.1/ Any able-bodied person over the age of 18 years residing on the territory of the country.

1.2/ A person who has registered on the videnov.bg website, by filling in an online application form for obtaining a “Videnov Card”, in which the following information is provided: first and last name, age, place of residence, telephone number, and email address expressing their consent to the processing of personal data provided by them and their acceptance of the General Terms and Conditions of the “Videnov card”, by ticking a special box /checkbox/ in the registration form.

1.3/ It is necessary to create a profile with the correct filling of the above-mentioned personal data for registration. The customer must give their consent, by ticking the box provided for this purpose, to receive information on special promotions on the email address provided upon registration. The registration is completed by selecting the virtual “Save” button. Once a virtual “Videnov Card” is generated, customers will be able to view it on their account.

1.4/ Those wishing to receive a “Videnov Card” must register on the website videnov.bg and for this purpose it is necessary to create a user profile.

2/ It is not necessary to do it again for users with previous existing registrations from the “Loyal Customer” program.

3/ After generating the virtual “Videnov Card”, the participants can use the provided discounts by the retailer for the specifically marked products. In the description of each of these products, the price with “Videnov Card” will be indicated next to the regular price.

4/ Participation in the “Videnov Card” program can also be requested at the company stores under similar conditions. 

5/ After the initial successful registration for the program and the generation of the virtual “Videnov Card”, the rights under it can be used regardless of the method of requesting future orders (in the store or on the website).

6/ The lack of registration does not restrict in any way the right of another unregistered customer to shop freely from the videnov.bg website 

7/ The provided discounts by the merchant under the “Videnov card” program cannot be combined with other promotions and activities.

8/ When changing personal data or contact information, the customer must update the information in their profile. In the case where the customer does not correct the data, all notifications/messages regarding the program will be considered to have been duly sent to the contact details provider by the customer.

9/ The client has the right to deactivate their “Videnov Card” at any time or after the execution and payment of the current order with which he refuses from all program rights. This action can be performed through the user profile on the site.  

10/ The organizer reserves the right to change the General Terms of the Program, to deactivate the card in all cases of abuse by the client as well as to change the procedure for issuing the cards and granting discounts.

11/ The organizer has the right to terminate the “Videnov Card” imitative at any time in cases of abuse by the client, violations of the General Terms and Conditions, technical or force majeure circumstances by notifying the customers at the contact details they have provided. Orders placed to the time of notification will be considered accepted and fulfilled by the Promoter. Orders made after the Organizer’s notification may have been received in the system but will not be fulfilled.

12/ If you have any questions about the “Videnov Card” initiative you can contact the stores of Furniture Videnov Ltd, by emailing [email protected], or by calling 0892909092.

13/ We inform you that under the current legislation, you can also have the right to complain about the way your data is processed to the supervisory authority, The Commission for Personal Data Protection, Sofia 1592, Blvd. “  Prof. Tsvetan Lazarov” № 2 or www.cpdp.bg

14/ If you have any questions regarding data protection, you can contact the Data Protection Officer of Furniture Videnov Ltd, Ms. Nina Vladimirova, email: [email protected]

These Terms and Conditions are published and valid as of 08.07.2019 /last updated by us on 01.02.2023/